Shipping policy

In-stock orders ship from North Carolina, USA within 1 business day. U.S. orders typically arrive within 3–6 business days of placing your order. This arrival estimate includes processing time. Backordered items ship when they are back in stock.

Shipping rates are calculated at checkout. International shipping is available with DHL; delivery times vary by destination.

Domestic shipments are primarily sent via UPS. Once your order ships, you will receive a tracking email. Carrier estimates and tracking updates are available after shipment. Carrier delays can affect delivery estimates.

For shipments sent via USPS, USPS is responsible for missing, lost, or damaged packages once the order is with them. For assistance, visit USPS missing-mail help.

Questions about shipping or your package? Contact customerservice@lilcactus.com.